You have 7 days to return or refund an item you have purchased. Please make sure to use a proper box, protective bag or padding paper to wrap the stuff that is supposed to be returned to us.

Here’s our return address:

TED ELLIS

LBC TAG04 New Lower Bicutan
Taguig City
NCR, Philippines

Please pay attention to the following:

  • The item must be unworn and still in brand new condition with tags intact.
  • Unsealed CDs, DVDs or Vinyls can not be exchanged.
  • The return shipping will be shouldered by customer

Your refund will be done within a maximum timeframe of 5 working days after we receive the item you returned.
All refunds are processed via Paymaya and Gcash only. Other options can be possible but you will shoulder the processing fees.

Please note: You will be refunded for the amount originally paid (excluding your original shipping costs).

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